Relationships, References, and Referrals in the Exhibit Industry

Has your exhibit designer or fabricator done a good job for you? If so, please share with others. Design firms rely on good references in the pursuit of new business. They’re part of the equation in every RFP, “provide references.” Good references are so important to our future.

Business is never so healthy as when, like a chicken, it must do a certain amount of scratching around for what it gets.Henry Ford

Yup, we’re all scratching aren’t we? Let’s help each other scratch! Okay, no more scratching chicken metaphors – but you know where I’m going here. Referrals are another important benefit of a good relationship. Know of a museum planning new exhibits? Please give your exhibit designer a hot lead. They will be very appreciative and probably send you cupcakes.

And a big THANK YOU to all of our clients who have supported us with references and referrals. We appreciate you and are here for you in any way we can be.

I Am Thankful For

• working with creative and analytical professionals.
• telling our clients fascinating stories.
• the laughter I hear at our meetings.
• the amazing work I see each day when I walk the shop floor.
• the enthusiasm designers emote when explaining what they are working on.
• our damn clean shop floor.
• the Christmas tree in Design that Carlos brought from home to help us celebrate.

• we take such precautionary care of the priceless artifacts our Lewis and Clark client left with us.
• the buffalo hide Amy is painting – dang cool. I want one.

• the sculpture of Lewis.
• the variety of designs we are producing. It’s not cookie cutter stuff here. It’s fresh, diverse, clever, emotional, realistic and abstract, immersive, engaging designs.
• how many clients tell me how great our team is to work with. Our PMs make sure our clients are part of the team.
• the visual workplace that took years to create and now is rocking. Packing for an install will never be as chaotic as it once was.
• the carts that hold our graphic panels.
• the interactive room that is neatly organized.
• the coffee in the break room, especially when I run out of Keurig cups.
• the waves I get when I zoom across TaylorMart.
• the welcome signs we put up for visitors.
• all our acronyms – KPIs, CRM, RTS, ROI, POV, EAC,….
• graphs, charts, budgets, schedules and stand up meetings.
silly drawings on dry erase boards.
• the wows we get when we bring first time visitors through.
• the appreciation our community has for us that we are here.
• our core values that shine through every day.
• our frugalness.
• our silly joke emails that flow around and build with layers of humor.
• how everyone welcomes visitors and shares what they are working on.
• our relationship with our subcontractors/ vendors/ friends of TSI.
• our tracking of pithy (silly) things that we say.
• our company t-shirts.
• how many life-cast figures in museums all over the country are of people that work at TSI.
• when I wander in at 8:00 pm and someone is working away at their craft. Wow!
• the sporadic dancing that occasionally happens.
• we are accountable.

400 words of thankfulness, I cranked out in 15 minutes.
Can you generate that many, that quickly? Are you thankful for your work? If not, come work for us. LOL